
Sales Vision AI Pharma CRM
Empower HCP engagement with the power of Generative AI — transforming every interaction into actionable insights and driving unparalleled customer experiences
- Redefine CRM. Conquer the Omnichannel Frontier.
- Truly Omnichannel. Seamlessly Integrated.
- Rep-Triggered Emails: Precision Meets Personalization
Facts about MediaSoft
29
YearsMedia-Soft was founded in 1996
and from the very beginning our
affection is pharma.
60
PharmaceuticalsMedia-Soft partners with more than
60 pharmaceuticals in 45 markets.
5000 +
Customer RepliesEach month, more than 5.000 customer
replies are done by our consulting
department.
25 k+
Field Users Per Day25.000 field users per day make their
life easier with Media-Soft solutions.
15 min
Average Smile Time15 minutes – Is the average smile time per
day of our employees during 1 working day
10 +
CharitiesAs part of our corporate responsibility we support more
than 10 charities
3 +
Consulting CompaniesEverest, Gartner and IDC ranked us among leading
Pharma CRM vendors.
Meet Nikola — Your AI Partner in Commercial Excellence.
Inspired by the brilliance of Nikola Tesla, our generative AI engine, "Ask Nikola," empowers your commercial teams to navigate, execute, and elevate every
interaction — from simple inquiries to complex strategies.
Experience the future of AI-driven support.
interaction — from simple inquiries to complex strategies.
Experience the future of AI-driven support.

Smarter. With AI.
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Our Blog
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Designing CRM around the user — not the org chart
In pharma, CRM systems have become increasingly complex, packed with features…

Media-Soft at NEXT Pharma Summit Dubrovnik: Innovation, recognition, and the future of AI in Pharma CRM
We had an amazing two days at the NEXT Pharma Summit…

Pharma CRM 2025: Your Guide to Choosing a Secure, Compliant and Sovereign Solution
Why data sovereignty is no longer optional for European pharma companies…

Media-Soft ROADSHOW: Revolutionizing CRM in Belgrade, 12.02.2025.
Get ready, Belgrade! The Media-Soft Roadshow is making its next stop…