Sales Vision Pharma CRMRemote SolutionsBookVision CLM

What we do for pharma.

Pharma CRM with Multichannel

 

CRM, CLM, CX, RTE and many more solutions made for pharma.

Flexibility

Our projects are always orientated to customers objectives. Instead of saying NO we seek for solution delivery.

Innovation

 

Our R&D laboratory defines the Pharma CRM market pace.

Customer-Orientation

4.9 out of 5 is the average satisfaction rate from our customers. Still, we are addicted to fulfil a clear excellence.

Cost-effective

The name of 200+ pharmaceuticals prove that Pharma CRM solutions can be effective and fairpriced.

10
Facts about MediaSoft
Get to know us
22
Media-Soft was founded in 1996 and from the very beginning our affection is pharma.
And what else?
60
45

Media-Soft partners with more than 60 pharmaceuticals in 45 markets.

And what else?
5000
Each month, more than 5.000 customer replies are done by our consulting department.
And what else?

In total more than 14.000 hours per year we spent in consulting sessions

And what else?

25.000 field users per day make their life easier with Media-Soft solutions.

And what else?
200
Media-Soft team members run more than 200 km per week which makes us extremely healthy
And what else?

15 minutes – Is the average smile time per day of our employees during 1 working day

And what else?

10+ As part of our corporate responsibility we support more than 10 charities

And what else?

Gartner and IDC – global leading consulting companies award us year by year.

And what else?
200000
Is the average distance covered in a working year
So that's that. Again ?

7 out of 10 biggest pharma trust us... and some more

Alkaloid

“This project’s successful completion in the area of Information Technology and Telecommunications of Alkaloid AD Skopje paved the way for the next stage planned – working on field with tablet devices in other subsidiaries outside Macedonia as well, and their synchronization with the head office” – said Nikola Dimovski, Manager of the Information Technology (IT).

Montavit

“We selected MediaSoft Sales Vision as our future CRM platform, because it offers a “state of the art” tablet based CRM solution, which is also specifically suited for the requirements of small & midsize pharmaceutical companies at a compelling price performance ratio. We are looking forward to a lean and successful implementation project and a longterm partnership amongst two family owned companies.”

Hemofarm

“The whole project was completed in line with the defined phases and deadlines, therefore already the next day, after the first training of medical representatives, we started using
CLM tool on the field. In my opinion, the most important aspect of migrating to CLM is integration of advanced functionalities of application and additional functionalities that we
successfully developed, at our request with Media Soft.” – Marko Devrnja, Head of CEE Marketing.

Valeant

“After using several CRM in my career, Sales Vision is the easiest to use, complete and user friendly system.”, Mihnea Ciotaru SFE Manager Valeant

Richter Gedeon

“The need to foster our customer service efforts in our teams successfully met with Mediasoft’s proposition. We wanted to see a partnership in the CRM field where the system versatility and continuous customer focus are the key drivers of the collaboration not only in the system implementation process but in the daily operation as well. I think we found an optimal solution for our needs.” – Zsolt Safranka MD, International Field Force Manager at Gedeon Richter.